To be able to register your case, you need the following:
BankID |
Referral for medical assessment or treatment. |
To be able to seek reimbursement, you must have the following:
BankID |
Case number |
Receipts |
Your bank details |
To be able to book an appointment, you need the following:
BankID |
Policy number |
Healthcare by phoneReceive health advice and guidance from nurses every day all year round. |
Online doctorHere you can book an appointment with an online doctor, provided by Kry. |
Mental self-help programsHere you will get access to mental self-help programs against depression, stress, anxiety and sleep deprivation. |
To install the app on your device (Chrome or Safari):
To install the app on your device (Chrome, Firefox, or Microsoft Edge):
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Are you on sick leave or at risk of being on sick leave? Report your case here. You need to log in with BankID.
We will send you an SMS within 3 working days with an invitation to a mapping interview by phone.
As a manager, you can report a case on behalf of an employee. This requires that you have provided good information to the employee and obtained their consent to report the case.
We will send your employee an SMS within 3 working days with an invitation to a mapping interview by phone.
Helselos has a duty of confidentiality. As a manager, you will not receive any feedback unless the employee agrees to it.
EmployeeAre you on sick leave or at risk of being on sick leave? Report your case here. You need to log in with BankID. |
ManagerAs a manager, you can report a case on behalf of an employee. This requires that you have provided good information to the employee and obtained their consent to report the case. |