Identification with BankID - DNB Health Insurance

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Identification with BankID

Identification with BankID

In order to process your case, you have to identify with BankID. This is required for us to be 100% sure who you are. You will be sent to an external page.

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Contact us

(+47) 24 06 21 23

Install on smartphone

Click on the icon and follow the guide

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Case registration

To be able to register your case, you need the following:

BankID

Referral for medical assessment or treatment.

If your inquiry is regarding a psychological crisis, please contact us directly on phone number (+47) 24 06 21 23

Apply for reimbursement

To be able to seek reimbursement, you must have the following:

BankID

Case number

Receipts

Your bank details

Online Doctor

To be able to book an appointment, you need the following:

BankID

Policy number

When you press "Continue", you must log in with BankID. Then enter the agreement number you have received from your insurance company. Press book an appointment, answer a few short questions and choose drop-in or book an appointment.

Continue

Online Healthcare

Healthcare by phone

Receive health advice and guidance from nurses every day all year round.

Call (+47) 240 62 220

Online doctor

Here you can book an appointment with an online doctor, provided by Kry.

Mental self-help programs

Here you will get access to mental self-help programs against depression, stress, anxiety and sleep deprivation.

Install on smartphone

iPhone

Tap the share icon () at the bottom of the browser on your iPhone and click 'Add to homescreen'.

Android

Tap the three dots () at the top of the browser on your Android device and click 'Install'.

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Helselos

Employee

Are you on sick leave or at risk of being on sick leave? Report your case here. You need to log in with BankID.

We will send you an SMS within 3 working days with an invitation to a mapping interview by phone.

Manager

As a manager, you can report a case on behalf of an employee. This requires that you have provided good information to the employee and obtained their consent to report the case.

We will send your employee an SMS within 3 working days with an invitation to a mapping interview by phone.

Helselos has a duty of confidentiality. As a manager, you will not receive any feedback unless the employee agrees to it.

EmployeeAssistanceEmployee

Employee

Are you on sick leave or at risk of being on sick leave? Report your case here. You need to log in with BankID.

We will send you an SMS within 3 working days with an invitation to a mapping interview by phone.

Continue

EmployeeAssistanceManager

Manager

As a manager, you can report a case on behalf of an employee. This requires that you have provided good information to the employee and obtained their consent to report the case.

We will send your employee an SMS within 3 working days with an invitation to a mapping interview by phone.

Helselos has a duty of confidentiality. As a manager, you will not receive any feedback unless the employee agrees to it.

Continue

Case registration

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